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Customer: any professional or natural person capable within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these General Terms and Conditions.
Services: https://www.chiaroscuroquartet.com provides Customers with :
Content: All the elements making up the information on the Site, in particular text - images - videos.
Customer Information: Hereinafter referred to as ‘Information (s)’ which corresponds to all personal data that may be held by https://www.chiaroscuroquartet.com for the management of your account, the management of customer relations and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal information: ‘Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies’ (article 4 of law no. 78-17 of 6 January 1978).
The terms ‘personal data’, ‘data subject’, ‘sub-processor’ and ‘sensitive data’ have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the https://www.chiaroscuroquartet.com website are informed of the identity of the various parties involved in its creation and monitoring:
Owner: Chiaroscuro Quartet - Claire Thirion
Publication manager: Claire Thirion
The person responsible for publication is an individual or a legal entity.
Webmaster: IdeaArt - contact@ideaart.fr
Host: ovh - 2 rue Kellermann 59100 Roubaix 1007
Data protection delegate: IdeaArt - contact@ideaart.fr
The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.
Use of the https://www.chiaroscuroquartet.com website implies full acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time, and users of the https://www.chiaroscuroquartet.com website are therefore advised to consult them regularly.
This website is normally accessible to users at all times. However, https://www.chiaroscuroquartet.com may decide to interrupt the site for technical maintenance purposes, in which case it will endeavour to inform users of the dates and times of the intervention in advance. The https://www.chiaroscuroquartet.com website is regularly updated by https://www.chiaroscuroquartet.com. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to read them.
The purpose of the https://www.chiaroscuroquartet.com website is to provide information about all of the company's activities. https://www.chiaroscuroquartet.com endeavours to provide information on the https://www.chiaroscuroquartet.com website that is as accurate as possible. However, it may not be held liable for any omissions, inaccuracies or shortcomings in updating, whether these are its fault or the fault of third-party partners who provide it with this information.
All information provided on the https://www.chiaroscuroquartet.com website is given for information purposes only and is subject to change. Furthermore, the information provided on the https://www.chiaroscuroquartet.com website is not exhaustive. It is subject to changes having been made since it was put online.
The website uses JavaScript technology. The website cannot be held responsible for any material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with an up-to-date, latest-generation browser. The https://www.chiaroscuroquartet.com site is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: no. 2016-679).
The aim is to provide a service that ensures the highest level of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure or if the Services generate traffic deemed to be abnormal.
https://www.chiaroscuroquartet.com and the host may not be held liable in the event of malfunctioning of the Internet network, telephone lines or computer and telephony equipment linked in particular to network congestion preventing access to the server.
https://www.chiaroscuroquartet.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of: https://www.chiaroscuroquartet.com.
Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
https://www.chiaroscuroquartet.com is responsible for the quality and accuracy of the Content it publishes.
https://www.chiaroscuroquartet.com may not be held liable for any direct or indirect damage caused to the user's equipment when accessing the https://www.chiaroscuroquartet.com website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.chiaroscuroquartet.com may also not be held liable for indirect damage (such as loss of business or loss of opportunity) resulting from use of the https://www.chiaroscuroquartet.com website. Interactive areas (possibility to ask questions in the contact area) are available to users. https://www.chiaroscuroquartet.com reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, https://www.chiaroscuroquartet.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photos, videos, etc.).
The Customer is informed of the regulations concerning marketing communications, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (RGPD: n° 2016-679).
For Personal Data collected as part of the creation of the User's personal account and browsing on the Website, the party responsible for processing Personal Data is: Chiaroscuro Quartet. https://www.chiaroscuroquartet.comest represented by Claire Thirion, its legal representative.
As the party responsible for processing the data it collects, https://www.chiaroscuroquartet.com undertakes to comply with the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, from the time their consent is collected, with full information on the processing of their personal data and to maintain a register of processing that is accurate. Whenever https://www.chiaroscuroquartet.com processes Personal Data, https://www.chiaroscuroquartet.com takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which https://www.chiaroscuroquartet.com processes it.
https://www.chiaroscuroquartet.com may process all or part of the data:
- to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed), etc.
- to improve browsing on the Site: connection and usage data
- to conduct optional satisfaction surveys on https://www.chiaroscuroquartet.com: email address
- to carry out communication campaigns (sms, e-mail): telephone number, e-mail address, etc.
https://www.chiaroscuroquartet.com does not sell your personal data, which is therefore only used where necessary or for statistical and analysis purposes.
In accordance with current European regulations, Users of https://www.chiaroscuroquartet.com have the following rights:
- right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users‘ data right to block or erase Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited
- the right to withdraw consent at any time (article 13-2c GDPR)
- the right to limit the processing of Users' data (article 18 GDPR)
- the right to object to the processing of Users' data (Article 21 GDPR)
- the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
- the right to define the fate of Users' data after their death and to choose to whom https://www.chiaroscuroquartet.com should communicate (or not) their data to a third party that they have previously designated.
As soon as https://www.chiaroscuroquartet.com becomes aware of a User’s death and in the absence of instructions from them, https://www.chiaroscuroquartet.com undertakes to destroy their data, unless its retention is necessary for evidentiary purposes or to meet a legal obligation. If the User wishes to know how https://www.chiaroscuroquartet.com uses their Personal Data, request to rectify it, or oppose its processing, the User can contact https://www.chiaroscuroquartet.com in writing at Claire Thirion. In this case, the User must specify the Personal Data they wish https://www.chiaroscuroquartet.com to correct, update, or delete, by identifying themselves precisely with a copy of an identity document (identity card or passport). Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.chiaroscuroquartet.com by law, particularly regarding the retention or archiving of documents. Finally, Users of https://www.chiaroscuroquartet.com can file a complaint with the supervisory authorities, particularly the CNIL (https://www.cnil.fr/fr/plaintes).
https://www.chiaroscuroquartet.com undertakes not to process, host or transfer the Information collected on its Customers to a country located outside the European Union or recognised as ‘non-adequate’ by the European Commission without informing the Customer in advance. However, https://www.chiaroscuroquartet.com remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).
https://www.chiaroscuroquartet.com undertakes to take all necessary precautions to protect the security of the Information and in particular to ensure that it is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of https://www.chiaroscuroquartet.com, the latter must inform the Customer as soon as possible and inform the Customer of the corrective measures taken. Furthermore, https://www.chiaroscuroquartet.com does not collect any ‘sensitive data’.
The User's Personal Data may be processed by https://www.chiaroscuroquartet.com subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes set out above, the main people likely to have access to Users' data on https://www.chiaroscuroquartet.com are our customer service agents.
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a breach of security, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information of the user of the https://www.chiaroscuroquartet.com website is published without the user's knowledge, exchanged, transferred or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of https://www.chiaroscuroquartet.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the https://www.chiaroscuroquartet.com site.
To ensure the security and confidentiality of Personal Data and Personal Health Data, https://www.chiaroscuroquartet.com uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, https://www.chiaroscuroquartet.comprend takes all reasonable steps to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.
The https://www.chiaroscuroquartet.com website contains a number of hypertext links to other sites, set up with the authorisation of https://www.chiaroscuroquartet.com. However, https://www.chiaroscuroquartet.com is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.
Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and described below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.
A ‘cookie’ is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone) (hereinafter referred to as ‘Cookies’). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system and the date and time of access. Cookies are in no way likely to damage the User's terminal.
https://www.chiaroscuroquartet.com is likely to process the User's information concerning his/her visit to the Site, such as the pages consulted and searches carried out. This information enables https://www.chiaroscuroquartet.com to improve the content of the Site and the User's browsing experience.
As Cookies facilitate browsing and/or the provision of services offered by the Site, Users may configure their browser to allow them to decide whether or not to accept them, so that Cookies are stored on the terminal or, on the contrary, are rejected, either systematically or depending on the sender. The User may also configure their browser software so that they are offered the option of accepting or refusing Cookies from time to time, before a Cookie is likely to be recorded in their terminal. https://www.chiaroscuroquartet.com informs the User that, in this case, the functions of their browser software may not all be available.
If the User refuses the storage of Cookies in his/her terminal or browser, or if the User deletes those stored there, the User is informed that his/her browsing and experience on the Site may be limited. This may also be the case when https://www.chiaroscuroquartet.com or one of its service providers is unable to recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
In the event that https://www.chiaroscuroquartet.com declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by https://www.chiaroscuroquartet.com, resulting from (i) the refusal of Cookies by the User (ii) the inability of https://www.chiaroscuroquartet.com to save or consult the Cookies necessary for their functioning due to the User’s choice. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will indicate how the User can modify their preferences regarding Cookies. At any time, the User can choose to express and modify their preferences regarding Cookies. https://www.chiaroscuroquartet.com may also use the services of external providers to help collect and process the information described in this section. Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn, and Google Plus appearing on the Site of https://www.chiaroscuroquartet.com or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the Website or the mobile application of https://www.chiaroscuroquartet.com, Twitter, Facebook, LinkedIn, and Google Plus may also place cookies on your devices (computer, tablet, mobile phone). These types of cookies are only placed on your devices if you consent to them by continuing your navigation on the Website or the mobile application of https://www.chiaroscuroquartet.com. At any time, the User can nevertheless withdraw their consent for https://www.chiaroscuroquartet.com to place this type of cookies.
https://www.chiaroscuroquartet.com may occasionally use Internet tags (also known as “tags”, action tags, single-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country. These tags are placed both in online advertisements that allow Internet users to access the Site, and on various pages of the Site. This technology allows https://www.chiaroscuroquartet.com to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the use of this Site by the User. The external provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for https://www.chiaroscuroquartet.com, and provide other services related to the use of the Site and the Internet.
Any dispute related to the use of the site https://www.chiaroscuroquartet.com is subject to French law. Except where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Paris.
